December 21, 2016

Spirits. Are you a 2%er?

Self-Leadership / Values
shutterstock_45234535-balloonI am not talking about the alcohol content of your spirits. But I am talking about the Christmas Spirit.  Will we enter into the “spirit of Christmas” and what does this mean for us, if anything?
For Christians, Christ-mas is the celebration of love and peace brought to the world through Jesus Christ.  In the commercialisation of the event, the true meaning is often lost or parked in the rush to make everything perfect for the day.  These days it’s all “feasting to excess, dancing, and crowning the doors” – at least that’s what Gregory of Nazianzus said in 386 AD. So the complaint is not a new one and has been repeated throughout the ages. Sadly we know from statistics that this is the time of year with highest stress and unhappy consequences.
Where does all this stress come from and how can we deal with it?  If we just start with our internal expectations we realise that much is self-inflicted.  We want to have the perfectly decorated home including carefully chosen presents that will be much enjoyed by our happy and appreciative guests.  All of whom will make the right comments and be in the appropriate jolly mood.  They will put aside any quarrels and discord, they will be friendly and kind towards each other, be grateful for the bountiful feast you serve (catering for all tastes and special diets), and find congenial conversation with whomever they are seated beside at the table.  Not one person will make a mean-spirited comment about anything all day and all will float on a cloud of happy appreciation of the joyous occasion.  I could go on, but you have got the point…


November 23, 2016

Well done, WellBoring!


129862-d38992cfbc5d3677e14e1d6de0f1ebcfConnecting your inner voice to action
We can all have a vision but the key to transformation is acting to make that vision become a reality. Often our inner voice is quietened by feelings of impotence or fear when instead of a true source of strength the inner voice becomes a nagging sense of lost potential.

A powerful example of the positive connection from inner voice to Action is the UK charity, WellBoring, that grew from the decision made by two British engineers to fix a Kenyan school’s water problem.  Big things can develop from starting small with the urge to make a difference.  Since 2013 WellBoring has provided many water solutions that improve the lives of thousands of young Africans and strengthen their schools in Kenya and beyond.


May 3, 2016

Connecting the dots…

Organisational Culture / Values


Global Business Leader’s strapline is “Connecting the dots”.  The work we run is all about connection, inner to outer and people to each other.  We’ve recently re-designed our website to reflect this.

This is how we support leaders to connect the dots, our “Power of Ten”.
We connect

  1. bubblesinner voice to action
  2. mind to body and spirit
  3. intellect and technical expertise to emotional intelligence
  4. attention to intention and impact
  5. short to longer-term vision
  6. vision to purpose
  7. organisational values to behaviours
  8. people development to the needs of the business
  9. people and teams across functions, cultures and generations
  10. the head and the heart of the organisation to all of its stakeholders.

We know that when you connect the dots you maximise effort, minimise waste, create inspiration, break down silos, engage others and produce excellence.

At GBL we partner with our clients to co-create sustainable solutions.

Global Business Leaders connect the dots.

Helen Battersby

March 4, 2016

It’s not about being nice

Leadership / Organisational Culture / Self-Leadership

eMerge headerA month after we’d covered a module on “The Manager as Coach” one of the participants was feeding back on the impact his new skills were having in his team. He ruefully admitted that he’d become acutely aware of how he’d been doing the work of one particular team member. The team member would say he was stuck to which the manager would say “give it here” and, in this case, mostly write the proposal for him.

His learning from the coaching course had been that coaching is not just a way of being “nice” but of getting accountability. So instead of just taking on the work he began to ask questions: “where’s the problem?” and that question lead to other questions: “what have you done so far?” “how have you tackled similar problems before?” etc. The manager said it was a struggle to change a long-standing dynamic but he’d fundamentally changed his own view that coaching was too long-winded and a luxury – he realised that solving his team’s problems for them had created a tendency for his team to lean on him and that made him, and them, less effective. Default problem-solving mode had somehow kept the team static.

Coaching is about connecting people with their resourcefulness and about developing that resourcefulness with every interaction. Rather than fixing one problem you multiply the ability to deal with many as you leverage learning through questions, action and feedback. The question, “what will you do differently next time?” gives us all a chance to become smarter, repeat what’s worked well and avoid what hasn’t.


February 4, 2016

The Bigger Picture of Connection

Organisational Culture / Self-Leadership

The Bigger Picture

What if greater connection is in part the answer to greater complexity?  Watching a programme on the infinite possibilities of life in the universe, there was one of those telescoping out shots that zoomed from a recognisable bit of the earth ever outwards into an expanding, seemingly boundless universe. You’d think that this vertiginous journey from known to unknown, finite to infinite would make you feel small and insignificant, but for me it had the opposite effect.  I could see that I was part of something really big, complex, beyond my understanding, and I thought why worry? My anxieties are part of my small world and my small self. In a way, these anxieties are what really undermine me.

From time to time, I will consciously expand my perceptions outwards to feel connected to something that is so much bigger than me but of which I am still a part.  It seems in organisations, we need to do the same thing. Connection with a big “C”. Meaning something beyond the immediacy of what we are doing to knowing what it’s all for. The more connected to a bigger purpose, the more engaged a work force. Think of that cleaner in NASA who told the visiting JFK he wasn’t cleaning a room, no, he was helping to put a man on the moon.

What does it take to pass on and obtain that sense of connection to something bigger than you, the team, or the organisation? And isn’t this the part of the puzzle we each need to find in order to have a sustainable business in the 21st century? What if your acknowledged stakeholder network included not just the shareholders, the clients and the staff but also suppliers and the surrounding community? What would that do to drive engagement, resilience, understanding, knowledge, performance and ultimately results?

Seeing the bigger picture of our connections may help us manage greater complexity!

Helen Battersby

December 18, 2015

Smile, Pray, Hug


freehugI was talking with my son about selfie photos and false smiles and the need to practice your public smile (or not). We decided that a genuine smile is so much more attractive than any posed one – even if it’s wonky and shows your facial flaws.  A smile is the shortest way to bridge a gap between people and what we need more than anything else today is connection. We all operate in a virtual world. If you think you don’t, consider for a minute whether you contact people by texting, by phone or by email – because that’s the definition of communicating virtually (using electronic means).  Now think about what connects us most of all.  It’s spending quality time together, preferably in person or at least by visual means.  What a difference Skype and Facetime have made, not just to our working lives but also to connect with loved ones back home when we are travelling or not co-located.  If we feel a greater attachment with family and friends by seeing them, then why not use video more to connect at work?  In this festive season, let’s remember to take the time to celebrate with colleagues near and far.  If you can’t get together for the office party, then at least hold a virtual BYO party. You bring your own drink (alcoholic or not) and join your (remote) colleagues for some festive time together.  It’s a social occasion – no agenda needed, treat yourself and leave all work-related items aside for once, smile and have fun. It’s something I have practiced with fellow consultants spread across the world at special times, and it’s a wonderful way to stay connected.


October 21, 2015

Transformation – really?

Leadership / Organisational Culture / Self-Leadership

free-butterfly-icon-downloadTransformation is everywhere! In personal development literature, transformative programmes abound- the inference being you may turn up a caterpillar but once you’ve done the course, old skin, will be left dry and inert while a brand new you flutters off into the distance.

Faced with such lofty promises skeptics roll their eyes with weary stoicism at being sent on yet another transformational course. The phrase seems to set itself up for over-promising and under delivery. So used are we to tripping over this miracle-packed word that it can also be discounted or un-noticed. As we go into that transformational leadership course our expectations are muted and measured. The subtext seems to be “transformation” is just the language that goes with the territory- don’t worry, change is not necessarily forthcoming.


September 4, 2015

The Grand Tournament


knight10Why would one hundred leading executives from the Life Sciences in Sweden dress up as knights and compete against each to gather the most treasure and win the appreciation of the crowd and King? This is what happened at the annual Biotech Builders* event, held this year at a medieval venue outside Stockholm.

The idea behind this informal gathering is that by giving people the opportunity to connect and build friendships, new hope will be breathed into a sector undergoing massive shifts in its global competitive landscape and crippled by regulations. Increased collaboration across businesses can power creative approaches and accelerate growth.


May 23, 2015

Reinventing Your Organization

Organisational Culture

beehive picThinking about how to reinvent your organization?  Frederic Laloux’s book “Reinventing Organizations” is rapidly gaining critical acclaim as an in-depth commentary on how radically soulful, pioneering organizations are beginning to emerge all across the planet. In this ground-breaking work he outlines the three major breakthroughs shared by these organizations: self-management, striving for wholeness, and listening to evolutionary purpose.

One of the organizations that Frederic researched was Dutch healthcare non-profit Buurtzorg. Founded in 2006 by Jos de Blok and a team of 4 nurses as a new nursing care delivery model, Buurtzorg has become the largest neighbourhood nursing organization in the Netherlands, with over 9,000 employees. There is no management structure and a head office with just 40 people. The results are: highest quality, lowest cost and best employer of the Netherlands.


May 2, 2015

A Fair Price


I button-6bought a designer shirt without buttons. It was a bargain! I just needed to sew some buttons on, and make some button holes … And it remained, buttonless, in my wardrobe for some months, until I travelled to a country where tailors are in abundance at the local bazaar. It was a short and easy piece of work for the tailor, who is accustomed to all kinds of much more complex orders from more demanding customers. I was very happy to have this new shirt to wear, finally. The tailor did not want to name a price in advance. (more…)